Duties & Taxes

As an ecommerce store, we understand that duties and taxes can be a complex and confusing topic for our customers. That's why we want to provide you with clear and concise information to help you better understand your responsibilities when it comes to duties and taxes.

When you place an order with us, please keep in mind that duties and taxes may be applicable depending on your country's regulations. These additional charges are not included in the price of the products and are the responsibility of the customer.

The amount of duties and taxes can vary depending on the country and the value of the products you are purchasing. To determine the exact amount, we recommend contacting your local customs office or tax authority.

It's important to note that duties and taxes are separate from shipping fees. Shipping fees cover the cost of transporting your order, while duties and taxes are imposed by your country's customs authorities.

As an ecommerce store, we are required to accurately declare the value of the products on the customs declaration form. Declaring a lower value or marking the package as a gift is illegal and can result in penalties for both the customer and the seller.

If you refuse to pay the duties and taxes or if the package is returned to us due to unpaid duties, we may deduct any return shipping fees and customs charges from your refund.

We strive to provide a seamless shopping experience for our customers, and we understand that duties and taxes can be an additional cost to consider. If you have any questions or need further assistance regarding duties and taxes, please don't hesitate to contact our customer support team. We are here to help!